Fraudsters usually start fake
relationships online
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We’ve recovered over £25 million
for fraud victims in the UK
As seen on
Our experienced team has over 20 years combined experience working in industry for banks, the
Financial Conduct Authority or the Financial Ombudsman Service.
Refundee was on BBC’s The One Show to talk about
bank’s responsibilities when it comes to unauthorised
payments.
The investigation
Our Fraud Investigators will assess your case to see if we can help.
The bank
Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.
The Financial Ombudsman Service (FOS)
If the bank won’t reimburse you, Refundee will present your case to the FOS who will conduct an independent review. This is the final stage; it determines the amount that you will be refunded.
Not all cases are successful and you only pay us if you get your money back.
You don’t need to use a Claims Management Company like Refundee to get your money back (and can save paying a fee if you don’t). If you feel confident doing it yourself, you can.
Check out the latest
information about fraud,
scams and how to protect
yourself on our blog.
Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated
claims management activity
FRN: 937096. Registered with the Information Commissioners Office; registration number: A8986071.
Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Registered as a company in England &
Wales; number: 12855931.
